Terms & Conditions.
Code Architecture
Scarabix specializes in bespoke digital artifacts. Once a project phase is "Inscribed in Code" (deployed), the engineering roadmap is locked to maintain structural integrity.
Project Lead Times
Standard architectural drafting takes 10-14 business days. High-complexity deployments are scheduled based on system requirements and agency capacity.
Intellectual Property & Buyout
Scarabix retains exclusive ownership of all source code and database schemas. Clients are granted a permanent usage license. Full transfer of the 'Source Artifact' (Original Code) is available for a buyout fee of 40% of the total project value.
Maintenance & Support
Each deployment includes a 90-day 'Stability Warranty' covering bug fixes and system calibration. Post-warranty support is offered via tiered packages: Hourly, Retainer (10hrs/mo), or 24/7 Mission-Critical monitoring.
Infrastructure & Hosting
Systems optimized for Scarabix Managed Hosting ensure peak performance. If a client migrates to external infrastructure, Scarabix is absolved of liability regarding uptime, server-side latency, or security breaches.
System Latency (Client-Side)
Project suspension occurs if client feedback exceeds a 14-day window. Resuming development requires a 'Re-activation Protocol' fee to re-allocate engineering resources.
Start-up Protocol (Deposit)
To secure engineering resources and initiate architectural drafting, a fixed deposit of 25% of the total project valuation is required. This fee is non-refundable and serves as the official activation of the project roadmap.